Wednesday, February 8, 2012

Microsoft Corporation (NASDAQ:MSFT) Innovates In Customer Service Realm

Microsoft Corporation (NASDAQ:MSFT) has joined hands with 24/7 Inc. to deliver
the future of customer service for large businesses. Microsoft Corporation
(NASDAQ:MSFT) Innovates In Customer Service Realm Microsoft Corporation
(NASDAQ:MSFT) has signed an agreement with 24/7 Inc. to jointly bring the power
of natural user interfaces (NUIs) and data analytics at cloud scale (Big Data)
to enable the future of customer service for businesses. According to the
agreement Microsoft Corporation (NASDAQ:MSFT) is merging its interactive
self-service assets (clients, people and technologies) into 24/7 Inc. Zig
Serafin, general manager, Online Services Division at Microsoft Corporation
(NASDAQ:MSFT), said that, Microsoft Corporation (NASDAQ:MSFT) is an industry
leader in NUI and established natural, intuitive consumer experiences on mobile
and entertainment devices. From speech to touch to gestures, consumers expect
and demand more natural and intuitive ways to interact with technology. This
same demand will change how consumers interact with businesses, and it creates
an inflection point for how people will expect businesses to provide customer
service". Microsoft Corp. (NASDAQ:MSFT) shares were at 30.35 at the end of the
last days trading. Theres been a 12.7% movement in the stock price over the past
3 months. Microsoft Corp. (NASDAQ:MSFT) Analyst Advice Consensus Opinion:
Moderate Buy Mean recommendation: 1.88 (1=Strong Buy, 5=Strong Sell) 3 Months
Ago: 1.78 Zacks Rank: 16 out of 93 in the industry

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